Symptom
User Requested Scheduled Offering Notifications are not triggered
Environment
Learning Management System (LMS)
Reproducing the Issue
- - User requested schedule for specific item
- - admin scheduled this item for a date that is within timeframe requested by user,
- - apm User requested scheduled offering is scheduled to run and succeeded,
- - notifications are not triggered
Cause
- The reason is that this specific scheduled offering is using a facility and this facility does not have a region assigned
- If the offering is using a facility, then it must have a region
- whether you choose a region while making a request or not, if the offering has a facility, this facility must have a region
Resolution
- Navigate to References > Physical Resources > Facilities
- Search for your Facility and open it in edit mode
- Populate the Region field
- Apply changes
See Also
2219357 - How to turn on ApmUserRequestedSONotification
Keywords
user requested scheduled offering, Scheduled offerings requested, APM, ApmUserRequestedSONotification , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem
Product
SAP SuccessFactors Learning all versions