Symptom
- Hire Date field can't be changed directly from the Employment Details portlet or from Take Action > Employment Details page. This is an expected behaviour.
- Changing the Effective as of date in the oldest record in the Job history updates the Hire Date field in the Employment Details portlet.
- This seems to work for some records and not for others. There is no apparent difference between the two records.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Changed Effective as of date to 10/10/2014 in the oldest record in the job history. Hire Date in Employment Details and portlet gets updated with this date.
- Changed Effective as of date to 15/02/2013 in the oldest record in the job history. Hire Date in Employment Details portlet does not get updated. It still shows the old date (03/06/2013).
Cause
- For the changes made in new hire record event date in the JOB HISTORY, to reflect in hire date for the employment information, both the dates should be the same.
- In case the dates are not same, the changes made in job history will not reflect in the hire date.
Resolution
- To resolve this concern update the new hire record with the exact same date as the hire date present in employment information.
- Then proceed with making any changes again in the job history.
- This time the changes will reflect in the employment information for the employee.
Keywords
SFSF, SF, Success Factors, EC , KBA , LOD-SF-EC , Employee Central , Problem
Product
SAP SuccessFactors Employee Central all versions