2334321 - SystemUnenrollmentNotification is not triggered for an expired approval after the APM Deny Expired Approval Processes runs.

When a user registers for training and the approval is pending, but the training has already started, and the automatic process "Deny Expired Approval Processes" runs, the SystemUnenrollmentNotification is not sent; only the ApprovalProcessRequestExpired is triggered.

SAP SuccessFactors Learning

1. Schedule a class with a start date and time in the future >
2. Set approval required to 'Yes,' and specify the approval process >
3. As a user, submit a request to register for the class >
4. Navigate back to the class record in the administration side and edit the class agenda, changing the start time to an earlier time, making it in the past >
5. Manually execute the APM Deny Expired Approval Processes >
6. Check the user record under the Approvals tab to see if the approval is set to expired >
7. Notice that no SystemUnenrollmentNotification is sent to the user.

The SystemUnenrollmentNotification should not be triggered in instances where the user was never actively enrolled; rather, it should only be triggered when a user has previously enrolled in the class and is later unenrolled or withdrawn.

Scheduling the Deny Expired Approval Processes | SAP Help Portal

Learning Approval Process Global Application Settings | SAP Help Portal

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