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SAP Knowledge Base Article - PreviewSymptom
During the initial data load from the SAP ERP Central Component (ECC) to SAP hybris required to use SAP CPQ for product configuration, in the backoffice (menu SAP Integration -> SAP Base Store Configurations).
When you choose Start Initial Load during the Initial Load of Configuration Master Data the following exception is shown, and the data load stops.
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INFO | jvm 2 | main | 2016/08/01 16:08:28.651 | INFO [00002J1S::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (00002J1S) [Server] Dataloader server registered on *_DATALOADER state changed from STOPPED to STARTED INFO | jvm 2 | main | 2016/08/01 16:08:28.651 | ERROR [JCoServerControllerThread] [ExceptionLog] Exception : Server startup failed at Mon Aug 01 16:08:28 PDT 2016. INFO | jvm 2 | main | 2016/08/01 16:08:28.651 | This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 1 seconds. INFO | jvm 2 | main | 2016/08/01 16:08:28.651 | Could not start server: Connect to SAP gateway failed INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | Connection parameters: TPNAME=*_DATALOADER GWHOST=hostname GWSERV=sapgw11 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | ERROR service 'sapgw11' unknown INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | TIME Mon Aug 1 16:08:28 2016 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | RELEASE 720 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | COMPONENT NI (network interface) INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | VERSION 40 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | RC -3 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | MODULE niuxi.c INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | LINE 1814 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | DETAIL NiPGetServByName: 'sapgw11' not found INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | SYSTEM CALL getaddrinfo INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | COUNTER 1 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | com.sap.conn.jco.JCoException: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Mon Aug 01 16:08:28 PDT 2016. INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 1 seconds. INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | Could not start server: Connect to SAP gateway failed INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | Connection parameters: TPNAME=*_DATALOADER GWHOST=hostname GWSERV=sapgw11 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | ERROR service 'sapgw11' unknown INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | TIME Mon Aug 1 16:08:28 2016 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | RELEASE 720 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | COMPONENT NI (network interface) INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | VERSION 40 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | RC -3 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | MODULE niuxi.c INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | LINE 1814 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | DETAIL NiPGetServByName: 'sapgw11' not found INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | SYSTEM CALL getaddrinfo INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | COUNTER 1 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | at com.sap.conn.jco.rt.DefaultServer.openConnection(DefaultServer.java:1255) INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | at com.sap.conn.jco.rt.DefaultServer.openConnections(DefaultServer.java:1138) INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | at com.sap.conn.jco.rt.DefaultServer.adjustConnectionCount(DefaultServer.java:1068) INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | at com.sap.conn.jco.rt.DefaultServerManager$ServerController.run(DefaultServerManager.java:385) INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | at java.lang.Thread.run(Thread.java:745) INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | Caused by: com.sap.conn.jco.JCoException: (129) JCO_ERROR_SERVER_STARTUP: Could not start server: Connect to SAP gateway failed INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | Connection parameters: TPNAME=*_DATALOADER GWHOST=hostname GWSERV=sapgw11 INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | INFO | jvm 2 | main | 2016/08/01 16:08:28.652 | ERROR service 'sapgw11' unknown |
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Environment
SAP Hybris 6.1
Product
Keywords
CPQ, Data Load, dataload, ECC, master data, masterdata, gateway, connect, JCoException, JCO_ERROR_SERVER_STARTUP, CPQ_DATALOADER, Dataloader, dataloader, JCO_ERROR_SERVER_STARTUP, services, Could not start server , KBA , CEC-COM-BSC-SLS-CFG , Product Variant Configuration , How To
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