SAP Knowledge Base Article - Public

2334774 - Secured PDF caused timestamp Error - Onboarding

Symptom

  • When trying to complete a notification activity a time stamp error is thrown
  • Candidate not flagged to export

Environment

  • Onboarding

Cause

Candidate has uploaded a Secured PDF

  • When setting a custom flag PDF is not accessible if Secured
  • When completing a notification activity PDF is not accessible if Secured

Resolution

  • PDF will need to be deleted if error is received while trying to complete a notificaiton
  • Custom flag will need to be set manaully

Please create a support ticket in the SAP Support Portal for assistance

  • If PDF needs to be deleted, it will be added back to the activity once the notification is complete
  • Custom flag can be set by CS Support

Keywords

  • Secured PDF
  • Onboading
  • Notification
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions