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2334828 - Error: "Failed to connect to the OLAP source (error INF)" is displayed when refreshing a Web Intelligence report


  • Error: "Failed to connect to the OLAP source (error INF)"
  • Error: "Native library sapjco3 is too old. Found library C:\Windows\System32\sapjco3.dll has version "720.310", but required is at least version "721.500“ "

Note:  C:\Windows\System32\ may be a different path.



  • SAP BusinessObjects Business Intelligence Platform 4.x
  • OLAP Connection
  • SAP Java Connector (JCO)


SAP BusinessObjects Business Intelligence platform 4.2


BI, BI4, 4.1, 4.2, OLAP, WebI, DSL, APS, Upgrade, test, analysis, report, BW, BICS, conn, Jco, driver, jar, sapjco, jco3, 32bit, 64, bit, java, lib, dll , KBA , BI-RA-WBI , Web Intelligence , BI-BIP-SL-DSL , Dimensional SL , Problem

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