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2334828 - Error: "Failed to connect to the OLAP source (error INF)" is displayed when refreshing a Web Intelligence report

Symptom

  • Error: "Failed to connect to the OLAP source (error INF)"
  • Error: "Native library sapjco3 is too old. Found library C:\Windows\System32\sapjco3.dll has version "720.310", but required is at least version "721.500“ "

Note:  C:\Windows\System32\ may be a different path.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • OLAP Connection
  • SAP Java Connector (JCO)

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI, BI4, 4.1, 4.2, OLAP, WebI, DSL, APS, Upgrade, test, analysis, report, BW, BICS, conn, Jco, driver, jar, sapjco, jco3, 32bit, 64, bit, java, lib, dll , KBA , BI-RA-WBI , Web Intelligence , BI-BIP-SL-DSL , Dimensional SL , Problem

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