SAP Knowledge Base Article - Preview

2335363 - Print certificate icon is missing in the complete work section

Symptom

While the certificate of completion for the items is defined and the user successfully completed the course, the print certificate icon is missing.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

printer, print, icon, certificate, missing, displayed, display, show, showed, history, complete, completed, work, role, permission, item, program, remove, removed, hide, hidden, button, option, Run User Certificate of Completion History Record Report , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-USR , User Entity , Problem

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