SAP Knowledge Base Article - Preview

2335877 - License Key request shows Pending status - SAP ONE Support Launchpad / SAP for Me

Symptom

  • License keys are not created immediately
  • Why do license keys show as Pending?
  • Customer is located in Russia
  • License Keys affected by Country Compliance rules
  • License Keys delayed due to export control rules
  • License keys showing as Pending status
  • Maintenance Certificate not generated
  • License keys are taking days to process
  • License key request is taking too long to generate
  • License key shows Pending ECCN Approval message
  • Customer is located in country that has export control laws
  • License key request is pending and not created successfully
  • Delays in creating license keys in Launchpad


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Environment

Keywords

RU, Russia, export control, waiting for the export approval, Requests waiting for approval, approve license requests, approve requests, export approval , KBA , XX-SER-LIKEY , License keys for SAP systems , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-FORME , SAP for Me , XX-SER-LIKEY-SYB , Sybase Products , XX-SER-LIKEY-BOJ , Business Objects Products , XX-SER-SWFL-EXPORT , SAP: Export Issues (Download/Shipment) , Problem

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