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SAP Knowledge Base Article - PreviewSymptom
- Server is hanging or a spid is unresponsive
- Users cannot execute procedures and/or transactions
- Connections to ASE may be still available, but do not return output.
- What diagnostics to provide to SAP Support for a server or spid hang?
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Environment
SAP Adaptive Server Enterprise (ASE) - All versions
Product
SAP Adaptive Server Enterprise all versions ; Sybase Adaptive Server Enterprise all versions
Keywords
sybase, sybmon, diagnostics, hung, unavailable, collect information, memory dump , spid, "latch sleep" , kill , unkillable, hanging spid , blocking spid , running, runnable , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , How To
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