SAP Knowledge Base Article - Preview

2335895 - Diagnostics to analyze a hanging server or spid - SAP ASE

Symptom

  • Server is hanging.
  • Spid is unresponsive.
  • Users cannot execute procedures and/or transactions.
  • Connections to ASE may be still available, but do not return output.
  • What diagnostics to provide to SAP Support for a server hang?


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Environment

SAP Adaptive Server Enterprise (ASE) all version

Product

SAP Adaptive Server Enterprise all versions ; Sybase Adaptive Server Enterprise all versions

Keywords

sybase, sybmon, diagnostics, hung, unavailable, collect information, memory dump , spid, "latch sleep" , kill , unkillable, hanging spid , blocking spid , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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