SAP Knowledge Base Article - Preview

2336528 - WEBGUI: How to resolve empty document viewer


The document viewer is not working correctly via SAP GUI for HTML (WEBGUI). When an attachment is expected to be opened, only an empty window appears.




  • SAP NetWeaver ABAP with Kernel 7.22, 7.42 or 7.45.
  • Internet transaction Server (ITS)
  • SAP GUI for HTML (Webgui)


SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0


Document Viewer, Window, Webgui, Upload/Download, OAC1,OAC0 , KBA , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-WGU , SAP GUI for HTML , Problem

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