Symptom
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Trying to perform Upsert operation on SFOData.PerEmail entity and getting below error message:
Environment
SAP SuccessFactors HXM Suite
SuccessFactors OData Entities
Cause
Expected System behavior
Resolution
This is an expected system behavior and that is- We cannot use the same emailType to capture more than one email information irrespective of 'Primary' or 'non Primary' email id. We need to use separate email type for this.
So in order to confirm whether there is already an email entered for the same emailType as in the 'Upsert' request, you can query as follows and verify the result-
https://<api-server>/odata/v2/PerEmail?$select=personIdExternal,emailType,emailAddress,isPrimary&$filter=personIdExternal eq <personIdExternal> &$format=json
****<personIdExternal> in the above query should be the one from the failed upsert request.
Keywords
PerEmail, OData API, Upsert operation, emailType, primary email, non-primary email, error message, SuccessFactors, API, query, system behavior, email address, failed request, PerEmail entity , KBA , ss_anonymizedkba , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem
SAP Knowledge Base Article - Public