Symptom
When adding a lower level position via the Position Org Chart (Add Lower Level Position), the new position receives an incorrect manager/higher level position.
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Reproducing the Issue
- Navigate to >Company Info >Position Org Chart
- Select a Position
- Select ‘Add Lower-Level Position’
Cause
In the business rule for ‘Rule for Defining Copy-Relevant Position Fields’ you have defined a Higher Level Position.
This is not recommended. The Higher Level Position should be determined by the Leading Hierarchy.
Resolution
- Navigate to ‘Position Management Settings’ in Admin Centre.
- Navigate to the ‘UI Customizing’ tab:
- Here you can define a rule for copying position:
- If you view this rule, you can see it defines the ‘High-Level Position’ . This is the cause of the issue.
- To resolve the issue you should remove the above highlighted condition from the rule. The ‘Higher-Level Position’ will then be selected by the Position Hierarchy (you do not need to define the ‘Higher-Level Position’ in the rule).
Keywords
Copy Position Add Lower Level Position Position Org Chart , KBA , LOD-SF-EC-POS , Position Management , Problem