2337029 - Unable to Update Address of a Contact Using Mass Data Maintenance & Migration of Customers Activities

Symptom

You are not able to update the address of a contact using both Mass Data Maintenance & Migration of Customers activity.

1) When you try to update the Address of a Contact using the activity Migration of Customer, you get the below error message:
Error: Update not possible; specified data for CUSTOMER-CONTACT_PERSON with key UUID-CONTENT = `XYZ` does not exist

2) When you try to update the Address of a Contact using Mass Data Maintenance, no changes happen in the Address tab of Customers after successful execution.

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Cloud for Customer 1602 ; SAP Hybris Cloud for Customer add-ins 1605 ; SAP Hybris Cloud for Customer add-ins 1608 ; SAP Hybris Cloud for Customer add-ins 1611 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , LOD-CRM-WKF , Workflow , How To

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