SAP Knowledge Base Article - Public

2337144 - Report renders blank page in CR Designer or RAS .NET or Java SDK when exporting to PDF when page lenght is set to maximum ( 999999 )

Symptom

A customer has a report that will not render in the RAS SDK viewer.

The Report page length is set to 999999 ( maximum paper length when Custom Paper Size is selected ) It removes all of the page breaks when exporting.

  • When exporting to PDF format to disk the export succeeds, may depend on resources and version of CR Designer.
  • When exporting to Application in CR Designer a temp file is opened in Adobe reader and no results are shown.
  • When exporting from a Java or .NET application the file size is about 25% less than what it should be and no data in the file.

Environment

  • BOE .NET SDK
  • BOE Java SDK
  • Crystal Reports for Visual Studio

Reproducing the Issue

Deploy the attached TestViewer.jsp and CrystalReportsViewer.jsp files and call the attached report.rpt. The path specified in the TestViewer.jsp is c:\\temp so you will need to edit it according to the location you place the report on the file system. NOTE: Please assign this case to a resource who is familiar with RAS SDK Embedded (e.g. Don Williams).

Resolution

This issue has been reported to our Developers and we are waiting for an update from them.

Keywords

KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-RA-CR-SDK , SDK related, including Java/.NET etc. , Problem

Product

SAP Crystal Reports Server 2011, OEM edition