2337144 - Report renders blank page in CR Designer or RAS .NET or Java SDK when exporting to PDF when page lenght is set to maximum ( 999999 )

A customer has a report that will not render in the RAS SDK viewer.

The Report page length is set to 999999 ( maximum paper length when Custom Paper Size is selected ) It removes all of the page breaks when exporting.

• When exporting to PDF format to disk the export succeeds, may depend on resources and version of CR Designer.
• When exporting to Application in CR Designer a temp file is opened in Adobe reader and no results are shown.
• When exporting from a Java or .NET application the file size is about 25% less than what it should be and no data in the file.

• BOE .NET SDK
• BOE Java SDK
• Crystal Reports for Visual Studio

Deploy the attached TestViewer.jsp and CrystalReportsViewer.jsp files and call the attached report.rpt. The path specified in the TestViewer.jsp is c:\\temp so you will need to edit it according to the location you place the report on the file system. NOTE: Please assign this case to a resource who is familiar with RAS SDK Embedded (e.g. Don Williams).

This issue has been reported to our Developers and we are waiting for an update from them.

KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-RA-CR-SDK , SDK related, including Java/.NET etc. , Problem