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2337398 - User receives Unhandled Exception when trying to alter any user option


When trying to alter any User Option in EPM Excel Client, user recieves error message:

'Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue.

Error in Save'

With long text beginning with:


See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************

FPMXLClient.Common.FPMXLClientException: Error in Save ---> System.UnauthorizedAccessException: Access to the path '*PATH TO EPMXLClientPreference.XML*' is denied.



  • Any version of SAP BusinessObjects EPM Excel Add-on client


SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP NetWeaver 7.3


user, option, alter, change, save, error, unhandled, exception, Troubleshooting , KBA , troubleshooting , EPM-XLS , EPM Excel Client , Problem

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