Symptom
- No Standard Contacts option available in Outlook.
- Create contact button not working correctly.
- Only possible to create custom Desktop Connection contacts.
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Environment
- SAP CRM Desktop Connection.
- SAP CRM 7.0, 7.01, 7.02, 7.03.
Product
SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0
Keywords
KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem
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