SAP Knowledge Base Article - Public

2338137 - Dashboards Guide/Training/Documentation/Implementation Request/Enhancement Request/SAP Support


  • The Dashboard tool allows you to build reports based on your live SuccessFactors data.
  • It allows you to create tiles and dashboards which display data obtained from the adhoc report data layer.
  • You can download premade standard tiles and dashboards from the store or create your own.
  • The process is covered in the admin guide.

Please use the below links to access the section you need help with: 

learning resources.png guides.png implementation2.png Community.png


SAP SuccessFactors Dashboards 2.0


learningicon.jpg Learning:

  • The following KBAs are common questions you might face when working with the Dashboard 2.0 framework.
  • Please use them as an addition to the Admin Guide. In case you would like to have other KBAs linked in here please let us know via the feedback option.
    • KB article 2391863 - Filter panel - People Scope explained
    • KB article 2155317 - Dashboard 2.0 Tab not showing
    • KB article 2607842 - Dashboards 2.0 is showing as a Feature Disabled on Upgrade Center - Dashboards/Upgrade Center
    • KB article 2289015 - Drill down Feature for Standard Dashboard 2.0 Tiles
    • KB article 2373611 - Is it possible to edit Standard Dashboard 2.0 From SuccessStore?
    • KB article 2340170 - Ordering of Dataset Groups in Dashboard 2.0
    • KB article 2399192 - Dashboards 2.0 does not respect Tile filter
    • KB article 2518368 - Dashboard 2.0 not showing data; Error occured The selected dataset group is deleted
    • KB article 2162532 - Performance Distribution tile in Standard Performance Dashboard not showing any data
    • KB article 2089614 - Dashboard Reports: Overall Rating Distribution Dashboard does not match the result produced when running the Overall Rating Report 

Guidesicon.jpg Guides:

  • Admin guide (current version of the admin guide)
  • Please check the help portal for additional adminstrative material. 
  • Overview of standard tiles and standard Succession tiles available in the store:
  • Please check and download the respective attachement of this KBA. 

bestguidesicon.jpg Implementation:

  • The Dashboards 2.0 framework is enabled in the backend by default.
  • Admin users only need to provide the respective roles with access to the YouCalc Tiles and Dashboards entry within the reporting section.
  • Please see the admin guide for the required steps. 

communityicon.jpg Community:

  • For any new features you would like to see in the Dashboard 2.0 framework you will need to raise an enhancement request on the influence board.
  • This allows product management to give feedback if a new feature might be considered for a future release.
  • It also helps product management to prioritze the features requested from customers depending on the amount of votes received per feature.

Enhancement request

  • Your ideas make an impact! Ideas you submit through the Community influence portal can influence our roadmap.
  • The customer support team might recommend to contact our product management team for any new ideas or feedback on product limitation.
  • The influence board is your direct link to reach out to product management.
  • KB article 2090228 - How to submit an Enhancement Request for SAP SuccessFactors products?


sf, success factors, dash board, tips, help, tile , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , How To


SAP SuccessFactors HXM Suite all versions


Overview of Standard Tiles.PDF
Overview of Standard Tiles for Succession.pdf
Admin User Guide for Tile-based Dashboard