Symptom
I'm trying to schedule an instructor for a virtual WebEx session. The system allows me to select the instructor. However, when I select VLS Server WebEx, a "Warning: Specify a valid primary instructor" message appears. I have tried to create a new account and use an existing
account. I get error messages with each option :
Environment
SuccessFactors Learning
Learning Management System
Resolution
On checking the WebEx you will see that there is an account already present with email id that is currently being used.
Sync of the instructor account from LMS with the account present on WebEx which has the username in the 'Account ID' field in LMS has to be done.
See Also
Keywords
VLS Error: WebEXID or Email is already in use by this site,VLS Eror: Corresponding user not found, , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem