Symptom
You created a Bank Statement and the Postprocessing shows as Required, so you open the Payment Allocation with status In Preparation and you see that the payment is already allocated. You try clicking on Post button and system displays the error message: It is only possible to confirm an advice collection completely.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Liquidity Management Work Center.
- Go to the Bank Statements View.
- Select the Bank Statement.
- Under Postprocessing column click on Required link.
- A Payment Allocation with Status In Preparation pops up.
- It is possible to see that the Document ID is already Allocated.
- Click on Post button.
- System displays the message: It is only possible to confirm an advice collection completely.
Cause
System does not allow multiple payments created with the same Payment reference ID, a single payment from the batch cannot be allocated.
You can check the duplicate Payment reference id in the below steps:
- Go to the Liquidity Management Work Center.
- Go to the Bank Payment Advices View.
- Search for the Payment Advice id.
- You can see Document ID and note down the ID.
- Search for the ID and you could see the duplicate Bank Payment Advices.
Resolution
In order to resolve this issue, you need to cancel the Bank Statement and create a new one with the total amount of the Payments with same Payment reference ID added in the Step 3 of the Bank Statement.
Then you need to allocate all the payments in the same Payment Allocation.
Keywords
Paymen tAdvice, Payment Allocation , KBA , payment allocation , payment advice , advice collection , AP-PAY , Payment Processing , How To