SAP Knowledge Base Article - Public

2340322 - Reconciliation Run Is Finishing With The Error Message: During Run The Error 'Application Runtime Exception; Report an Incident' Occurred

Symptom

You have executed a Reconciliation Run that is presenting status Finished and processing status Error.

Upon checking the Log Result you see the error message During run the error 'Application runtime exception; report an case' occurred.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to General Ledger workcenter.
  2. Go to Periodic Tasks > Reconciliation view.
  3. Select the row for the respective Run ID and under Details section, click Log Result hyperlink.
  4. Go to Messages tab.

Here you will find the error message During run the error 'Application runtime exception; report an case' occurred.

Cause

This error message appearing indicates that a backend error occurred upon the execution of the respective job run.

Among other possible reasons, such backend error might have been caused due to a memory issue, which in turn was caused by a too large dataset selected for the run.

In the run's parameters, you need to check whether you have left blank the Set of Books field and if you have marked All Subledger as Subledger Selection.

If both conditions are met, the dataset can become excessively large to be supported by system's memory quantity, resulting in backend errors.

Resolution

When creating the Reconciliation Run, on Selection Data section you should select one Set of Books only.

If this change is not enough to prevent the error in a new execution of the run, you should also change the Subledger Selection by opting for a specific subledger instead of all.

This will create a smaller dataset and this memory issue should not occur.

Keywords

Reconciliation Run. General Ledger. Memory. , KBA , SRD-FIN-GL , General Ledger , How To

Product

SAP Business ByDesign all versions