SAP Knowledge Base Article - Public

2340338 - Unable to create user account with the ID "v4admin"

Symptom

Unable to create/update a user account with the ID v4admin using the User/User SF connector, as they get below error message:

"User ID is used by LMS internally: User ID:v4admin"

Environment

SAP SuccessFactors Learning

Cause

As per Engineering team, the application doesn't allow the creation/update of v4admin through connector.

The v4admin user account is used for integration purpose between BizX and LMS, and it's not visible through the UI at Learning Administration > People > Users.

Resolution

Please do not create a user account v4admin using the User / User SF Connectors.

The exception thrown by the connector can simply be ignored. Else, if it's needed to avoid the exception, please review the export job's target audience in order to get v4admin removed from it (so the user's record won't be in the input file consumed by the connector).

See Also

  • 2500964 - Do not use V4admin as User - System System (v4admin user is inactive)
  • 2668004 - BizX to LMS User Connector - SF Troubleshooting

Keywords

sf, sfsf, lms, learning, connector, log, result, error, exception, data, export, integration, execution, user, create, add, admin, v4admin, job, hcm, bizx, active, inactive, LRN-12667 , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions