SAP Knowledge Base Article - Preview

2341124 - Time Stamp Explained - Onboarding

Symptom

  • What is a Time Stamp? Where do I find the Timestamp?
  • Why do I need to provide the TimeStamp to support?
  • Need to know my company id.
  • What is my instance name?
  • Need to know what data centre I am on.
  • How do I find out what server I am logging into when using the SuccessFactors application?
  • Support needs to know the server we are logging into to resolve an issue
  • What release am I on? How do I know what version we are running?
  • Support is asking what build we are on
  • Support is asking for the UI Version we are using

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors Onboarding - 1.0

Product

SAP SuccessFactors Onboarding all versions

Keywords

Data Centre, datacentre, timestamp, time stamp, server information, company id, release information
, KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To

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