2341384 - Readiness values not appearing in the Position Card

When trying to add a successor, the Readiness dropdown does not appear in the Position Card:

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SAP SuccessFactors Succession Management

This may be caused by the missing configuration of the gradientSetOption "readiness" in the Succession Org Chart XML, on Provisioning, as the Position Card uses the readiness configuration from the Succession Org Chart.

For the Readiness values to appear in the Position Card, make sure that the following are configured:

1. “Readiness” Rating Scale in Admin Center > Company Settings > Rating Scales;
2. “Readiness” gradientOption in Provisioning > Org Chart XML.

To complete tasks in Provisioning, it is necessary to engage an Implementation Partner. The "Readiness" code is introduced in your instance during implementation of the Succession module.

Readiness Configuration sample XML

<gradientOption index="1" key="readiness">
    <type>readiness</type>
    <label>Readiness</label>
    <gradientset>
      <gradient>
        <label>Emergency Replacement</label>
        <value>4.0</value>
        <index>5</index>
      </gradient>
      <gradient>
        <label>Ready Now</label>
        <value>3.0</value>
        <index>1</index>
      </gradient>
      <gradient>
        <label>1-2 years</label>
        <value>2.0</value>
        <index>2</index>
      </gradient>
      <gradient>
        <label>3+ years</label>
        <value>1.0</value>
        <index>3</index>
      </gradient>
    </gradientset>
  </gradientOption>

2227080 - How to configure Readiness values for Succession Planning

SOC Position Card Add Successor Readiness Rating Scale dropdown not appearing displaying OrgChart Org Chart readiness configuration admin center TC nomination nominee nominating successors successors adding selecting select dropdown menu , KBA , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM , Succession Management , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

SAP SuccessFactors Succession & Development all versions