SAP Knowledge Base Article - Public

2341384 - Readiness values not appearing in the Position Card


When trying to add a successor, the Readiness dropdown does not appear in the Position Card:


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Succession Management


This may be caused by the missing configuration of the gradientSetOption "readiness" in the Succession Org Chart XML, on Provisioning, as the Position Card uses the readiness configuration from the Succession Org Chart.


For the Readiness values to appear in the Position Card, make sure that the following are configured:

  1. “Readiness” Rating Scale in Admin Center > Company Settings > Rating Scales;
  2. “Readiness” gradientOption in Provisioning > Org Chart XML.

To complete tasks in Provisioning, it is necessary to engage an Implementation Partner. The "Readiness" code is introduced in your instance during implementation of the Succession module.

Readiness Configuration sample XML

<gradientOption index="1" key="readiness">
        <label>Emergency Replacement</label>
        <label>Ready Now</label>
        <label>1-2 years</label>
        <label>3+ years</label>

See Also

2227080 - How to configure Readiness values for Succession Planning


SOC Position Card Add Successor Readiness Rating Scale dropdown not appearing displaying OrgChart Org Chart readiness configuration admin center TC nomination nominee nominating successors successors adding selecting select dropdown menu , KBA , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM , Succession Management , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , Problem


SAP SuccessFactors Succession & Development all versions