2342581 - user connector rejecting records with exception 'Legal Entity is required when including in government report'

When running the user connector SF, the users are getting rejected with exception :

Legal Entity is required when including in government report

CODE: 1268

SuccessFactors Learning

Learning Management System

Schedule the User Connector SF to run and process the feed file coming from BizX.

The user records will be rejected with exception code 1268 and error message 'Legal Entity is required when including in government report'

In the connector configurations(System Admin>Configuration>System Configuration>CONNECTORS) the property 'sfuser.field.mapping.data.INCLUDE_IN_GOVT_REPORTING' is set to 'Y'.

The feed file does not contain value for the Legal entity ID fields or the columns are not included in the feed file.

To have the connector process the records successfully, please include the columns that are needed for government reporting and also ensure that the mapping is correctly done in Connector configurations.

Please refer the connector workbook to get the government reporting columns data.

2318341 - LMS Connectors Knowledge Support and Tips

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