SAP Knowledge Base Article - Public

2343467 - Candidate Profile - Implementation Tips & Tricks from Support - Recruiting Management


The Candidate Profile is the record of the candidate’s data in the searchable candidate database. It is often described as the candidate’s online resume, although the Candidate Profile usually contains more data than just the resume attachment. This Knowledge Base Article provides tipis and tricks for the XML configuration of the Candidate Profile, as well as FAQ for Candidate Profile issues.


SAP SuccessFactors Recruiting Management


Candidate Profile XML

Step 1: Please configure the Candidate Profile XML template in the following order:

  1. Configure instruction headers
  2. Set field definitions
  • NOTE: Verify with the Implementation guide the list of standard field definitions and make yourself familiar with the special functionalities for the standard fields;
  1. Configure instruction footers
  2. Set search display options
  3. Set candidate summary display options
  4. Set background elements
  5. Configure sm-mapping (note: the sm-mapped fields have to match exactly with the fields in Succession Data Model; Please read the following Knowledge Base Article for more information: 2233525)
  6. Configure field permissions
  7. Configure button permissions

Step 2: Upload XML - Make sure there's no syntax problems in your file.

  • NOTE: If necessary correct the errors shown in the XML validation in Provisioning; Additionally you can validate the configured XML against the DTD (please find attached to this Knowledge Base Article here).

Step 3: Configure reportable custom fields (more information can be found here: 2081508 and here: 2315734)

Step 4: Request Index creation: 2341068

XML Tips and Tricks:

- Configure all picklists before referencing them in the Candidate Profile XML (the XML validation in Provisioning won't allow you to upload the template without a valid picklist in the system);

- Note that you cannot define default values for any fields in the Candidate Profile template

- You cannot "hide" any fields from the recruiting users - users who have access to Candidate Profiles will have a visibility of all fields

- There are no "none" permissions in the Candidate Profile template

- Use the asterisk for "all" only, when it's allowed as per the Implementation Guide. For example in the "role-name" element within field-permissions you can only define "Candidate" or "Dynamic Group" role;

- When defining the picklist for country, use only ISO standard country names (Please view the following KBA: 2220688

What to take into consideration when configuring Candidate Profile

- Is RCM an ATS for RMK Integration? Please adjust the configuration to allow Candidate SSO: 2345874

- Do you plan to configure Data Privacy Statements? 2341230 and 2341240 cover DPCS Implementation;

- Does the customer understand the Candidate search and forwarfing functionalities with the Privacy Options? You can refer to the following KBA: 2213656

- Please note that some of the functionalities for Candidate Profile (like Password policy or tagging functionality) have to be enabled from Admin Center: A full list of Admin permissions and settings for Recruiting Management can be found in the following KBA: 2341695

- For the Candidate Search please review the search login Knowledge Base Articles: 20820852081458 , 2212262

- Some other features have to be additionally enabled in Provisioning (e.g. Inline resume viewer: 2241854); Please refer to the following KBA: 2341158


candidate, profile, implementation, recruiting, rcm, tricks, search, provisioning, xml, rmk, marketing , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To


SAP SuccessFactors Recruiting all versions