SAP Knowledge Base Article - Public

2343566 - Import Content Error "exception in processAndImportScormContent" - LMS

Symptom

When loading a scorm package an error occurs:

  • Please report the following error to your system administrator error.instruction:
    com.plateausystems.elms.bo.contentimport.api.ScormContentImportServiceException: exception in processAndImportScormContent()
           at com.plateausystems.elms.bo.contentimport.impl.ScormContentImportServiceImpl.processAndImportScormContent(ScormContentImportServiceImpl.java:201)

Environment

  • SuccessFactors Learning Management System (LMS)

Reproducing the Issue

        Learning Admin> Content> Import Content

Cause

  • The SCORM package doesn't include an Objective, this results in a null value being inserted into the database

Resolution

  • Update the SCORM content package to include an objective

Keywords

processAndImportScormContent, import content, content error, PA_CBT_OBJECTIVE, OBJECTIVE_ID , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning 2005 ; SAP SuccessFactors Learning 2011