Symptom
Eventually, recruiters or system admin may require to change the subject name for email notification templates. This KBA will list all the steps required to perform this activity.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Admin Center
- Email Notification Template Settings
- Document Routing Notification
Resolution
In order to have the email subject changed for "Document Routing", please find the below steps to have the title changed:
- Click on "Document Routing Notification"
- Click on "Download" option which appears at the bottom of your screen and save the template file.
- It will appear a txt file nammed "DocumentRoute_body", open the file
- Rename the section "<subject><![CDATA[[[DOC_TITLE]] Routing Notice]]></subject>"
- You can change the "Routing Notice" into a desired subject.
- Save the file and import it into the system by clickling on "Browse" option
- On "Character Encoding" select the option "Unicode (UTF -8)"
- Click on "Upload Template File"
After that, you'll see the subject renamed accordingly.
Keywords
Document, routing, email notification, change , KBA , LOD-SF-RCM , Recruiting Management , How To
Product
SAP SuccessFactors Recruiting all versions