SAP Knowledge Base Article - Public

2343618 - Update Button Not Available in Dependents Workflow

Symptom

The ‘Update’ button is not available in the Dependents Workflow

Environment

Employee Central: Dependents Management

Reproducing the Issue

  1. Go to To-Do items and elect a Dependents Workflow from the list
  2. Open the workflow and observe that only Approve and Send Back options are available

Cause

This is expected behavior. Approvers only get the "Approve" or "Send Back" options.

Resolution

For the "Update" option this is currently not supported by Dependents workflows - so current behavior is as follows:

1) If the workflow approver chooses the "Send Back" option, the workflow will go back to the workflow initiator who can either "Resubmit" or "Withdraw" the request.

2) There is no option to "Update" meaning that "In Flight Changes" is not supported for Dependents workflows

The solution here is to "Send Back" with a comment to Withdraw and resubmit the request with the correction.

Keywords

Update Workflow, Dependents, ECT-44560 , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central all versions