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SAP Knowledge Base Article - PreviewSymptom
- My Incidents does not show incident assigned to user
- Fiori app has been configured but it is not displaying the incidents assigned to Message Processor.
- Not able to change status of an incident from "New" to "Customer Action" or "Proposed Solution".
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
SOLMAN, RSUMG72, AI_CRM_GW_MYMSG_QUERY_BADI impl , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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