SAP Knowledge Base Article - Public

2344065 - Error: Internal resume attachment processing error when trying to print an application


While trying to print an application, you receive the following error message: "Internal resume attachment processing error".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Go to the application page
  2. Try to pring an application
  3. An error occurs saying that an "Internal resume attachment processing error" occured:

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The current operator doesn't have permissions to one of the application fields selected for printing the application.

For Support - an error similar to the following message will appear in the server logs:

23:58:17,067 ERROR [SFDWRExceptionConverter] [IP] [213596] [COMPANY NAME,sfv4_CompID.,dbPool1,user,user,en_US,SFSupport] java.lang.SecurityException (errorId=474ecb32-d859-4405-a1f7-31f8f09ba436, timestamp=2015-03-16T23:58:17.067+1100): No permission on cover letter for job req id 10678


There are two possible solutions:

  • You can modify the permissions to the application fields


  • Users without permissions to particular application fields should unselect those for printing the application


Internal resume attachment processing error, print application, operator, permissions , KBA , LOD-SF-RCM , Recruiting Management , Problem


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