Symptom
While trying to print an application, the following error message is received: "Internal resume attachment processing error".
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to the application page
- Try to print an application
- An error occurs saying that an "Internal resume attachment processing error" occured.
Cause
The current operator doesn't have permissions to one of the application fields selected for printing the application.
(For Support - an error similar to the following message will appear in the server logs: No permission on cover letter for job req id xxxx)
Resolution
There are two possible solutions:
- Grant read permissions to the application fields selected for printing.
- Users without permissions to particular application fields should unselect those for printing the application.
See Also
Keywords
Internal resume attachment processing error, print application, operator, permissions, Job Application, Resume, Cover Letter, Candidate , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM , Recruiting Management , Problem
SAP Knowledge Base Article - Public