SAP Knowledge Base Article - Public

2344065 - Error "Internal resume attachment processing error" when trying to print an application - Recruiting Management

Symptom

While trying to print an application, the following error message is received: "Internal resume attachment processing error".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to the application page
  2. Try to print an application
  3. An error occurs saying that an "Internal resume attachment processing error" occured.

Cause

The current operator doesn't have permissions to one of the application fields selected for printing the application.

(For Support - an error similar to the following message will appear in the server logs: No permission on cover letter for job req id xxxx)

Resolution

There are two possible solutions:

  • Grant read permissions to the application fields selected for printing.
  • Users without permissions to particular application fields should unselect those for printing the application.

See Also

KBA 2644504 - How to update permissions for Job Application fields via Manage Templates Feature - Recruiting Management

Keywords

Internal resume attachment processing error, print application, operator, permissions, Job Application, Resume, Cover Letter, Candidate , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions