Symptom
Error messages while importing the guidelines into Reward programs. For example:
"A valid Default Row must be present in the guideline file"
Or
"Please enter positive and valid default, min, max and increment amount values in line number 10 A valid Default Row must be present in the guideline file."
**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**
Environment
- SAP SuccessFactors Spot Awards
- SAP SuccessFactors Rewards & Recognition
Reproducing the Issue
Go to Compensation> Rewards and Recognition> Select the spot award program> Guidelines and import guidelines file.
Cause
This error indicates the guidelines file doesn’t contain a wildcard entry to work with any set of values that is not defined per se as a guideline.
Resolution
The file requires a wildcard as follows so it will be accepted for import.
Keywords
default row error, sf, success factors, guidelines error, rnr error, A valid Default Row must be present in the guideline file, Please enter positive and valid default, min, max and increment amount values in line number 10 A valid Default Row must be present in the guideline file , KBA , LOD-SF-RNR , Reward and Recognition , LOD-SF-CMP-SA , Spot Awards , Problem