SAP Knowledge Base Article - Preview

2344735 - PI: Salesforce error with TLS 1.0

Symptom

  • Within Process Integration (PI), your scenario connecting to Salesforce is failing with the following error message:
    "TLS 1.0 has been disabled in this organization. Please use TLS 1.1 or higher when connecting to Salesforce using https."


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Environment

  • SAP NetWeaver Process Integration 7.1
  • SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1
  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Process Integration 7.1 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1

Keywords

Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI, AEX, SSL, TLS11, TLS12 , KBA , BC-XI-CON-SOP , SOAP Adapter , BC-JAS-SEC-CPG , Cryptography , Problem

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