SAP Knowledge Base Article - Public

2344842 - Picklist values for Import and Export data are not visible


  • Picklist values for the Import and Export data tool in Admin Center are not visible, the issue only happens within this tool.
  • Issue found after the b1605 release was pushed out
  • The text color of the picklist values is the same as the background color



  • SAP SuccessFactors HCM Cloud - Release b1605
  • Employee Central

Reproducing the Issue

  1. Login as an administrator and navigate to the Admin Center
  2. Go to the 'Import and Export Data' tool
  3. Select the dropdown for any picklist on the page to see the picklist values
  4. The values are not visible in the picklist


  • This issue was raised to Engineering as a defect and will be fixed in a future release


  • Engineering has created a fix for this issue and has added the fix to the b1608 release. This release is expected to be pushed out in early September.
  • After the fix is rolled out to production systems, the picklist will be visible in the 'Import and Export Data' tool in Admin Center
  • The fix can be tracked under CRF-13040


EC, SF, CRF-13040 , KBA , LOD-SF-EC-JOB-PKL , Picklists , Problem


SAP SuccessFactors HCM Core 1605