SAP Knowledge Base Article - Public

2346065 - Rules with multiple parameters do not work in EC portlets - Employee Central

Symptom

Partner has created a rule to execute at new hire page with 'employee information/employee information model' base object.

The if and then condition is simple default field population. And It is working fine on new hire page. But same rule is not working on Personal information page of the user.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Create a rule with more than one parameter, as below:

4.jpg

Cause

As of now, the parameters in the rules are only added for MDF objects / custom portlets or rules.

Any portlet in EC doesn't support parameters in rule.

Resolution

Add only one HRIS Element as the parameter in the rule.

See Also

 Business Rules in Employee Central | SAP Help Portal

Keywords

Rule New hire page, Personal information rule, rule not working, hire wizard rule, rule parameters, HRIS Elements , KBA , LOD-SF-EC-HIR-RUL , Business Rules , LOD-SF-EC-CMP-RUL , Business Rules , LOD-SF-EC-JOB-RUL , Job Info Business Rules , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions