SAP Knowledge Base Article - Public

2346356 - Custom fields are not visible in Add Global Assignment

Symptom

Custom Fields are not Visible When Adding Global Assignment Details

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • Employee Central
  • Global Assignment
  • Manage Business Configuration
  • Role Based Permissions

Reproducing the Issue

  1. Navigate to Admin Centre > Manage Business Configuration > 'globalAssignmentInfo'
  2. Add a new Custom Field > Save
    Custom_Field.png
  3. Navigate to the Profile of a user > Actions > 'Add: Global Assignment Details'
  4. Custom Field is not visible
    Add CGA.png

Cause

Only certain custom fields are supported for the different Data Types in Global Assignment, you can use these fields for data not covered by the fields supplied as standard. When creating custom fields for GlobalAssignmentinfo, please use the below fields only;

Add Gloabl Assignment:

  • custom-string: 'customstring101– 115' 
  • custom-date: 'customdate31–35' 
  • custom-long: 'customlong21–25' 
  • custom-double: 'customdouble21– 25' 

End Global Assignment:

  • custom-string: 'customstring116– 120'
  • custom-date: 'customdate36–40'
  • custom-long:  'customlong26–30'
  • custom-double: 'custom-double26–30'

This issue can also be caused by not assigning 'View' and 'Edit' Permissions to the custom field after it has been created.

Resolution

To resolve the issue and be able to see this field, you will need to ensure that a supported field for that Data Type is used;

  1. Navigate to Admin Centre > Manage Business Configuration > 'globalAssignmentInfo'
  2. Change the 'Identifier' used for the field to one that is supported for the Data Type being used > Save
    custom-date31.png

Next, ensure you have permissions to view and edit the field;

  1. Navigate to Admin Centre > Manage Permission Roles > Select the relevant permission
  2. Click 'Permission...' > Scroll to 'Employee Data' > Scroll to section 'Global Assignment Details' > Check both the 'View' and 'Edit' boxes for the Custom Field > Save
    Custom_Field_Permission.png

Once you log out and back in, the permissions will take effect and you will be able to see and edit this field when adding Global Assignment details
Visible_Custom_Field_CGA.png

Keywords

Global Assignment, custom-string, custom-date, custom-long, custom-double, Custom Field, Add Global Assignment Details, Manage Business Configuration, globalassignmentinfo, , KBA , LOD-SF-EC-GA , Global Assignment , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902 ; SAP SuccessFactors HCM Core 1605