SAP Knowledge Base Article - Public

2347060 - External Request Form (SF-182) isn't hiding sections when the "Display" box is unchecked

Symptom

External Request From (SF-182) is showing sections that have the "Display" checkbox unchecked.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning administration >
  2. System Administration > Configuration > External Learning Request >
  3. Uncheck the "Display" checkboxes > Save the changes >
  4. Learning user side >
  5. Under the Links tile, select "External Request" >
  6. Certain hidden fields are displayed for the user.

Cause

If a field is hard coded to be displayed, then it cannot be hidden even it is set not to be displayed.

Resolution

  • These hard coded fields can be globally renamed using labels, but not removed.
  • Workaround: replace the label value with blank value.

Note:

  • All of the section names are hard coded (including the Applicant's Name section) per the SF-182.
  • You cannot change how the system orders or groups fields in a section.

See Also

2244953 - Changing currency in External Request Form

Keywords

form, external, link, request, sf-182,  sf182, display, find, show, hide, visible, visible, blank, empty , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions