Symptom
- When sending adhoc emails, for example with the Certification Of Completion template (ID: CERTIFICATE_OF_COMPLETION), the email received by the user is coming up as blank.
- When sending adhoc emails from entity page (item, curriculum, etc), some tokens available in the default template are missing.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Learning
Product
Keywords
Adhoc, Adhoc notification, email, Supported, tags, Syntax, notification, blank, user, Certificate, Completion, CERTIFICATE_OF_COMPLETION, LMS, Learning, <CPNT_DESC/>, <CPNT_ID/>, <CPNT_TITLE/>, <SCHD_DESC/>, <SCHD_SEGM/>, <LOCN_DESC/>, <STUD-DMN/>, <STUD_ID/>, <STUD_NAME/>, <STUD_ORG/>, <&SCHD-DESC-EDITABLE>, <SCHD_ID/>, <&SCHD-CPNT>, <&SEG-GRID>, <SCHED_INSTRUCTIONS/>, <&SEG-FACILITY>, STUD_LAST, <&STUD-FIRST> , KBA , LOD-SF-LMS-NOT , Notifications , How To
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