2347812 - S-User can not be downloaded by job REFRESH_ADMIN_DATA_FROM_SUPPORT

Symptom

You are trying to download S-User from SAP portal. But some of them can not be downloaded to your solution manager system, even though they can be displayed in SAP portal (One support launchpad).
And the S-User assigned to the job user has the authorization for maintenance of system data.

Environment

SAP Solution Manager 7.1
SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1

Keywords

S-User, download, REFRESH_ADMIN_DATA_FROM_SUPPORT, AI_SC_REFRESH_READ_ONLY_DATA, authorization, AICONTACTS , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , How To

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