2348231 - Netting Functionality: For a Mixed Account The Supplier Invoices Are Not Displayed as Open Items In The Customer Account Monitor And The Opposite Is Also True

Netting of Payables and Receivables functionality has been scoped and a business partner has been defined as both Account (customer) and Supplier, what is called a Mixed Account.

After such setup, it was expected that for this business partner, supplier invoices released should be visible as open items under Customer Account Monitor and also the opposite (meaning customer invoices released will be visible as open items under Supplier Account Monitor), however, this is not happening.

SAP Business ByDesign

1. Go to the Receivables work center.
2. Go to the Customer Accounts view.
3. Select the respective Account ID and click View.

Under Trade Receivables tab, show Open Items and notice that the respective supplier invoices are not displayed.

This is the system expected behavior. The Netting for Payables and Receivables functionality for Mixed accounts allows the clearing of Payables against Receivables, however only invoices of the other part are visible when a new manual clearing is started from the Customer Account Monitor or Supplier Account Monitor.

To take advantage of the netting functionality for a mixed account a manual clearing should be initiated from either the Customer Account Monitor or the Supplier Account Monitor.

For example:

1. Go to the Receivables work center.
2. Go to the Customer Accounts view.
3. Select the respective Account ID and click View.
4. Under Trade Receivables tab, show Open Items.
5. Select an open item (for example, customer invoice) and click Clear Manually.

On the New Manual Clearing screen, the payables are visible (for example, supplier invoices) and can be matched with receivables to do the clearing.

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