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SAP Knowledge Base Article - PreviewSymptom
If you copy an image into an an email in CDT and sent it out, you cannot see it CDT nor in the client where the email is sent.
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CDT, IMG, Broken image, Email, Embedded, red x, encoded images, BCM, Contact Center, Outlook, Gmail , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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