SAP Knowledge Base Article - Preview

2348771 - Embedded image is not visible in CDT or recipient client

Symptom

If you copy an image into an an email in CDT and sent it out, you cannot see it CDT nor in the client where the email is sent.


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CDT, IMG, Broken image, Email, Embedded, red x, encoded images, BCM, Contact Center, Outlook, Gmail , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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