Symptom
Sometimes Admins assign items directly to users, if the item has an approval process this approval process is triggered anyway. Admins may expect that the approval process should be overriden.
Environment
All LMS versions.
Reproducing the Issue
- Got to the Admin side
- Assign an item that has an approval process to a user via the (User Needs Management Tool or via the item or user records)
- the approval process is triggered
Cause
This is an expected behavior of the system.
Resolution
As per the information provided by Product Management only Schedule Offerings approval processes can be bypassed, it is not the case for items with online content for instance:
"Item assignments DO NOT bypass approvals regardless of who makes the assignments. Bypassing the approval workflow is only for Registrations."
Keywords
bypass; by; pass; approval; over; ride; assignment; , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To