SAP Knowledge Base Article - Public

2349301 - How to Assign a Retraining Item - LMS

Symptom

  • After item completion, the item is not reassigned to the user
  • How to assign a retraining item to a learner?
  • How to edit item in curriculum contents page?

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login as Admin > Learning > Items > Add new > Create an item
  2. Click View All to view item settings > under Design, add initial required date basis, retraining basis, retraining number, and retraining period > Save

2349301 - reproduce.png

  1. Navigate to Actions > Assign the item to a user/learner
  2. Login as learner > complete the item assigned (after completion, the item is not reassigned for retraining)

Cause

Retraining will only happen when the item is part of a curriculum.

Resolution

  1. Assign the item to a curriculum
  2. Go to the curriculum > Contents > Edit the curricula settings for the item (the settings from the item have been transferred over to the curriculum) > Apply changes

2349301 - resolution1.png

  1. Assign the curriculum to the user > When the user completes the item, it will then be reassigned to the user

Keywords

SF, Success Factors, LMS, retraining, reassign, curriculum, item, edit content, learning plan , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions