SAP Knowledge Base Article - Public

2349390 - Once Daily Recurring HRIS Sync Running Multiple Times

Symptom

A recurring HRIS sync job scheduled to run 'once' daily, runs multiple times a day.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Cause

HRIS sync job triggers when employee data is imported as well.

The system triggers a scheduled submitted recurring HRIS sync job to ensure the imported data is synced between Employee Central and EP Standard fields. Ordinarily this is not a problem. However, when several scheduled recurring HRIS sync jobs exist; the order in which system selects a recurring HRIS sync job to run during the import process results in a 'once' daily recurring job executing multiple times in a day.

  1. The sync framework will try to use definitions in the recurring HRIS sync job with the latest updated date first.
  2. If there is no latest updated date found, it will use the recurring HRIS sync job with the last modified date/time.

In this case, the scheduled recurring HRIS sync job selected automatically during the import was not a job the customer wanted to run more than 'once' daily. Ordinarily, if the system selected the standard Daily HRIS Sync job no negative downstream affects would occur.

Resolution

If you intend to have a particular recurring job to be selected on import, then you can do dummy changes and submit that job, so that it becomes latest modified and will be picked on employee data imports.

Note: You will need the assistance from either your implementation consult or support representative to modify or create a new scheduled recurring HRIS sync job.

See Also

2080728 - Employee Central: What is HRIS Sync? - SAP for Me

Keywords

Recurring, HRIS Sync, Daily Sync, Multiple sync, import, sequence , KBA , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions