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2349405 - SMP 3.0 Admin Cockpit shows users connected while they are not - Agentry

Symptom

  • The SMP Admin Cockpit shows a large number of users as connected; many of them for several hours
    • TCPView shows only 2 ESTABLISHED connections to port 8083
    • The SMP Cockpit shows users connected but Agentry doesn’t "know" about them and connections are not being used
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Environment

SAP Mobile Platform 3.0 SP09 PL02

Product

SAP Mobile Platform 3.0

Keywords

KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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