SAP Knowledge Base Article - Preview

2349962 - Online Table Reports Result in Blank Screen/Org Exception BIRT Error - Table Reports

Symptom

  • Running Table reports online results in a blank screen after a certain period of time. (5 minutes in most cases)
  • Running Table reports online results in "org.eclipse.birt.report.service.api.ReportServiceException: Failed to open the document."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
    • Table/Ad-hoc

Product

SAP SuccessFactors HCM Suite 2511

Keywords

sf, success factors, RPT, adhoc, not responding, unresponsive, stop, table, BIRT, report, timeout , KBA , ss_anonymizedkba , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem

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