Symptom
When generating an email offer and sending via PDF spell check is not working- generates a blank screen
Environment
Recruiting Marketing
Reproducing the Issue
- Navigate to recruiting module and select candidate and select an offer letter to email as pdf
- Select spell check option and generate a blank screen
- Check email templates via admin - manage offer templates
- Confirm that spell check in not working in the offer templates or any of the recruiting email templates
- Check spell check option in provisioning under Company settings
- Confirmed spell check was not turned on the instance
Cause
Spell check was not enabled in the instance
Resolution
- Go to Provisioning- Company settings- select spell check option
- Go to any requistion and select candidate to send email
- Select spell check option on the email and it successfully generates spell check
Keywords
KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting 1605