2349984 - ERROR: SUM folder belongs to root or has root files!

Symptom

When you run the STARTUP command to register SUM to host agent, the following error occurs.

Error message is as below.

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**** Set root:sapsys as owner of /usr/sap/hostctrl/exe/operations.d and /usr/sap/hostctrl/exe/descriptors.d
**** Set root user and root group as owner of files in /usr/sap/hostctrl/exe/operations.d and /usr/sap/hostctrl/exe/descriptors.d
**** Configuring SUM Abap: /usr/sap/<SID>/SUM/abap/SUMSTART confighostagent RESTARTSHA=no
****
ERROR: SUM folder belongs to root or has root files!

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Environment

Unix and Linux based systems.

Product

SAP NetWeaver all versions

Keywords

ERROR: SUM folder belongs to root or has root files!, root, <sid>adm , KBA , BC-UPG-SLC , Software Logistics Controller , Problem

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