Symptom
- You operate a Network Licence Server (Reprise Licence Manager) for SAP 3D Visual Enterprise Author
- You wish to add New Users to the Options File
- The New Users get the following error when trying to Activate their Author Installation
- Error: "Licence server does not support this product (-18)"
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Environment
- SAP Visual Enterprise Author 7.0
- SAP Visual Enterprise Author 7.1
- SAP 3D Visual Enterprise Author 8.0
- SAP 3D Visual Enterprise Author 9.0
Product
SAP 3D Visual Enterprise Author 8.0 ; SAP 3D Visual Enterprise Author 9.0 ; SAP Visual Enterprise Author 7.0 ; SAP Visual Enterprise Author 7.1
Keywords
VEA RLM Options File OPT Reprise Licence Manager , KBA , CA-VE-VEA , SAP Visual Enterprise Author , CA-VE-RH-DE , Right Hemisphere Deep Exploration , Problem
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