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2350738 - IISNET4VIEWERDIR IISNET2VIEWERDIR errors in BI 4.1 clients Tools install

Symptom

  • After upgrading the Business Objects from BI 4.1 SP0x to SP8
  • error messages found in BO installation logging folder., ErrorsAndWarnings.log file :

"No features set to install from feature list.  Attempting to set hidden default-install features which are children of the root feature to install...
20:44:10.007 Error: SetProperty.  Id: NET2VIEWERDIR   Value: [DotNETRootDir]v2.0.50727\ASP.NETClientFiles\ <0, 1>
20:44:10.007 Error:   Could not resolve property at product scope: NET2VIEWERDIR
20:44:10.007 Error: SetProperty.  Id: NET4VIEWERDIR   Value: [DotNETRootDir]v4.0.30319\ASP.NETClientFiles\ <0, 2>
20:44:10.007 Error:   Could not resolve property at product scope: NET4VIEWERDIR
20:44:10.007 Error: SetProperty.  Id: IISNET2VIEWERDIR   Value: [$env$SystemDrive]\inetpub\wwwroot\aspnet_client\system_web\2_0_50727\ <0, 3>
20:44:10.007 Error:   Could not resolve property at product scope: IISNET2VIEWERDIR
20:44:10.007 Error: SetProperty.  Id: IISNET4VIEWERDIR   Value: [$env$SystemDrive]\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\ <0, 4>
20:44:10.007 Error:   Could not resolve property at product scope: IISNET4VIEWERDIR
20:44:10.039 Error: PropertyUtil::GetPropertyAttributes: Could not resolve scope for id: net2viewerdir...."


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Environment

  • SAP BusinessObjects Business Intelligence Client Tools 4.1 SP0x
  • SAP BusinessObjects Business Intelligence Client Tools 4.2 SP0x
  • SAP BusinessObjects Business Intelligence Client Tools 4.3 SP0x
  • Windows Server 2012 R2 Standard

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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