Symptom
Experiencing error: "You are not authorized to view this page" when admin tries to notify user about a requested item and click on "from" address field.
Environment
Learning Management System (LMS)
Reproducing the Issue
- Navigate to item.
- Click on more in related area/click on "requests" tab.
- Select user and click on " Send notification".
- You will experience following error message:
Cause
This is caused by missing specific workflows:
- Add administrator.
- Search user profile.
Resolution
- Error won't appear again once affected workflows are added to admin's assigned role.
- Navigate to SystemAdmin/security/role management/select role assigned to admin/click to edit role/click on workflows/click on "add one or more from list"/add missing workflows/apply changes.
Keywords
You are not authorized to view this page, requests, item request notification , KBA , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605