SAP Knowledge Base Article - Public

2350780 - Error: You are not authorized to view this page

Symptom

Experiencing error: "You are not authorized to view this page" when admin tries to notify user about a requested item and click on "from" address field.

Environment

Learning Management System (LMS)

Reproducing the Issue

  1. Navigate to item.
  2. Click on more in related area/click on "requests" tab.
  3. Select user and click on " Send notification".
  4. You will experience following error message:

Error.PNG

Cause

This is caused by missing specific workflows:

  • Add administrator.
  • Search user profile.

Resolution

  • Error won't appear again once affected workflows are added to admin's assigned role.
  • Navigate to SystemAdmin/security/role management/select role assigned to admin/click to edit role/click on workflows/click on "add one or more from list"/add missing workflows/apply changes.

Keywords

You are not authorized to view this page, requests, item request notification , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605